Refund policy

ALL SALES ARE FINAL

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or issue refunds for any products purchased through our website.

Please review your order carefully before completing your purchase.

Damages and Issues

Please inspect your order immediately upon receipt. If you receive an item that is defective, damaged during shipping, or if you receive the wrong item, contact us within 3 days of delivery at lucidhorizonshop@gmail.com. Please include your order number and photographs of the issue so that we can evaluate the situation and, at our sole discretion, provide a replacement or other appropriate resolution.

Non-Returnable Items

For safety, quality control, and regulatory reasons, we do not accept returns or exchanges on any products, including but not limited to:

• Food and beverage products

• Dietary supplements

• Personal care products

• Opened or used items

• Customized or personalized products

• Sale items

• Gift cards

Order Cancellations

Orders may only be canceled prior to shipment. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: lucidhorizonshop@gmail.com